Verizon is a major player in the global telecom industry based in the United States. As a customer in the US, you may be wondering if you can take Verizon’s services with you if you stray far from home. Many travellers and expats alike are excited to find out if Verizon services are available in other countries. In this article, we will focus on Verizon’s presence in Great Britain.
In the US, Verizon has a large customer base, boasting over 150 million customers. Although not as dominant in the world market, Verizon is widely available in networks across the UK. Customers from outside of the US can purchase SIM cards and take advantage of high-speed data plans, calls, and texts. However, roaming charges apply outside of the US.
Verizon’s plans for British customers are quite competitive, offering affordable plans for both prepaid and postpaid users. The prepaid plans offer up to 6 gigs of data each month, while postpaid plans have up to 12 gigs. Customers can also opt for Verizon’s international roaming plans, which offer up to 8 gigs of data and unlimited calls and texts. Prices for each plan vary depending on the country.
Verizon does not own any infrastructure in the UK. Instead, Verizon customers leverage the infrastructure of local companies such as EE, O2, Vodafone, and Three, to access their networks. British customers can purchase SIM cards from any of the aforementioned companies and connect to Verizon’s network. All of the operators offer 4G LTE speeds, allowing you to connect to the internet quickly and easily.
If you’re an American expat or traveller to the UK, you’ll be pleased to know that Verizon customers can take advantage of their plans abroad. As long as you have an unlocked smartphone, you can use Verizon’s services with no issue. Customers from outside of the US, however, will need to activate their SIM cards with a valid British address.
US Customer Support
For US customers, the overall experience in Britain is quite good. Verizon provides 24/7 customer service in English, and customers can rest assured knowing that their questions and queries will be answered quickly and efficiently. Verizon also offers the same customer service in Spanish and Portuguese for Spanish-speaking customers.
Verizon also offers a wide range of roaming features to help customers stay connected while abroad. The company has roaming agreements with more than 200 carriers across the world, including Britain. Customers can access networks in over 155 countries and make unlimited calls and texts. Customers can also set their devices to automatically switch between networks to get the best coverage and speed while travelling.
Affordability
Verizon offers affordable rates for customers looking to make the most of their travelling experience. Customers can choose between postpaid plans ranging from 250MB to 10GB of data, with prices starting from as low as £3.99. There are also prepaid plans with unlimited calls and texts, with prices starting from £5.99.
For customers on a budget, Verizon also offers budget-oriented plans. These plans are only available to US customers on postpaid contracts and feature unlimited calls and texts, with 500MB of data each month. Prices start from as low as £5.99.
Customer Reviews
Verizon customers in the UK have generally been pleased with the service, citing good call quality and reliable coverage. Many expats and travellers also noted that the customer service provided was excellent and that they were able to resolve their issues quickly and efficiently. There have been some reports of connection drops and slow speeds, but these are usually isolated incidents and not indicative of the overall service.
The majority of customers have commended Verizon for providing a good service at an affordable price. The roaming rates are also quite competitive, and customers have reported being able to access networks in over 150 countries without any issues.
Network Coverage
Verizon provides good coverage throughout the UK, allowing customers to make calls, send texts, and use the internet without any issues. Customers can also use Verizon’s roaming service for international calls and texts, as long as they have access to a good network in the destination country.
Verizon’s coverage in the UK is quite good, and customers can expect to get decent signal throughout most of the country. However, if you’re planning to visit more rural areas, it’s best to check the coverage in that area before you travel to ensure a good signal.
Customer Loyalty Programs
Verizon rewards its loyal customers with a range of loyalty programs and discounts. US customers can take advantage of the Verizon Up program, which offers a range of rewards for every month that they pay their bill on time. Customers can redeem these rewards for things like discounted phone plans, free accessories, and discounts on trips and hotels.
British customers can also take advantage of Verizon’s loyalty program, which offers discounts on phone plans and data packages. These discounts are applied to the customer’s bill each month, making it easier for customers to save money on their bills.
Conclusion
Verizon is an excellent option for customers in the UK, providing good coverage and reliable service. The company offers competitive rates and has roaming agreements with over 200 carriers, allowing customers to access networks in over 155 countries. US customers can also take advantage of loyalty programs and discounts, making Verizon an excellent option for budget-conscious customers.